Etsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Payment reserve

Good Afternoon there seems to be a paymernt reserve on my account for a while now and i want to know when will it go or will it even go? I understand the purpose of the reserve is to cover refunds or etsy fees, however nearly most of my profit is put into a payment reserve and this makes it hard for me to deal with overheads, in terms of postage and materials as i am selling and sending orders but not recieving the orders in due course for my business to run smoothly. Ever since i have been a etsy seller i have not had any refunds, can this payment reserve please be removed as its making me lose hope in selling on Etsy. Thank You.

User's recommendation: make sure youre selling on other platforms too, payment reserve will set your business back as a new seller.

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ID
#2982755 Review #2982755 is a subjective opinion of poster.
Pros
  • Good platform
Cons
  • Payment reserve
Preferred solution
remove payment reserve
New Reviewer
Ive had a couple of very good experiences wit Etsy. Cory Lee Marvin. Lovely art work and delivered it on time and well packed. And I got some peel and stick wallpaper. Very nice experiences. However I never knew Etsy took little to no responsibility for purchases. I...
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ID
#2977003 Review #2977003 is a subjective opinion of poster.
Pros
  • Lots of items - interesting
  • Unusual items
Cons
  • Bad customer service
New Reviewer

I saw a shawl that I wanted. When it arrived it did not go with my outfit. I was never told that you could not get a refund. They are offering me store credit. I would have never ordered this

I f I had knowledge of this , I would have never done business with this company. I want a complete refund... This is unfair. I am mailing the shawllet back in the same condition it was received. I will stop buying from your company and will let others know.

User's recommendation: let the refund policy known.

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ID
#2974252 Review #2974252 is a subjective opinion of poster.
Location
Palm Harbor, Florida

I need to ask about my order I received please

My order is not right ! I need to talk to someone please my number is (620) 762-**** Christy Grant Rabel

User's recommendation: I’m not sure I can’t get help! I’ve always loved this company.

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ID
#2963874 Review #2963874 is a subjective opinion of poster.
Location
Wyandotte, Oklahoma

Didn't receive item

Yes,I didn't receive the refrigerator, I ordered, so now I won't use Etsy again, I hate losing money, I'm going to tell the bank, I needed that merchandise.

User's recommendation: Watch who the seller is.

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ID
#2956653 Review #2956653 is a subjective opinion of poster.
Location
Oswego, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspended Account without notice

The customer service worker was very nice, but she had to send an email to someone else to review my suspension, so IDK how long it will actually take to resolve the case.
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ID
#2940289 Review #2940289 is a subjective opinion of poster.
Preferred solution
My account unsuspended.

Never received a purchase

I ordered a mask, stars pattern more than 3 weeks ago. Never received. Got emails it was on the way! My acct. was charged but no order!
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ID
#2918361 Review #2918361 is a subjective opinion of poster.
Location
Hoffman, New Jersey
New Reviewer

Want some of my balance money

Getting paid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2909047 Review #2909047 is a subjective opinion of poster.
New Reviewer

I lost my entire purchase history for the past year

My history is gone for the entire year? Requiring a certain amount of characters in BS.blah, blah, blah, blah, blah, blah

User's recommendation: I just want my history back.

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ID
#2907197 Review #2907197 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

ID got suspendent

Etsy - ID got suspendent
Hi their, I just want to know why my ID got suspendent, due to that i had registered multiple email id but all my Ids got suspendent. I need to odder more product from Esty. Kindly look into this matter Regards Prashant Mandadkar INDIA.
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ID
#2901552 Review #2901552 is a subjective opinion of poster.
Pros
  • Easy access to lots of goods
Cons
  • Response time
Preferred solution
Please remove my ID from suspand list

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Getting clarification of blocking of account

I have previously used Etsy site to purchase a few items ( last one just arrived ) and have had no problems . All of a sudden as I tried to contact a seller to check on the size of a corner shelf I was notified that my account was blocked . No explanation why except « breaking the rule » as a seller . I am a 91 years old person who has never sold anything and has mo intend of selling anything . Can you please look into this . I enjoy shopping through Etsy site albeit not often purchasing Would appreciate your help .

User's recommendation: Do not expect Etsy to give explanation of their actions.

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ID
#2889906 Review #2889906 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Neat things for sale
  • Many diverse agents
Cons
  • Says your case has been resolved when it has not been

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reactivation of my account

I recently posted a (digital) product in my shop, but the system suspended my account stating that it was an item that violated Etsy rules. As a clarification, I designed this article, it is based on the Reiki classes that I take every week and its purpose is to inform people (education on this subject). I do not understand why they have suspended it, including my store, if it was designed by me. The article has already been withdrawn. I will appreciate your response, as well as the reactivation of my store please. Thank you.
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ID
#2873345 Review #2873345 is a subjective opinion of poster.
Cons
  • Never experience like this any vendor
  • Lack of ethics and transparency
  • Etsy problem
Loss
$5
Preferred solution
Reactivation of my account and my store, please.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Hi. I was unable to respond to the email sent to me, and unable to respond to the review, and unable to get help/ contact anyone about this. Recently a buyer had an order that was 8 dollars, I didn't have a tracking number, mail delivery through USPS has been slow, and...
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ID
#2818780 Review #2818780 is a subjective opinion of poster.
Pros
  • Businesses usually good
  • Design
  • Variable products and stores
Cons
  • Impossible to contact etsy
  • Extorted by customers angry pandemic is a thing
  • Images stolen and profited from
Preferred solution
Review taken down as he's clearly trying to extort product.

Passcode

Never got to speak with anyone ............................................................................................
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ID
#2816723 Review #2816723 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad Customer Service - Rise & Flourish Shop

I placed an order with Rise & Flourish Shop-#215316**** and never received the order. They refused to refund my credit card and blamed me for submitting an incorrect home address which I didnt. They assume the package was delivered to the wrong apartment complex and ask that I contact my neighbors to look for it. I live in a very large apartment complex and that is not an option! Ive ordered with Amazon and other companies all the time and never had a problem like this one. Their email responses was curt and rude. If I see any FB post about orders from this seller, I will post a warning not to order from them.

User's recommendation: Proceed with caution if ordering on Etsy.

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ID
#2815349 Review #2815349 is a subjective opinion of poster.
Pros
  • Good selection of items to choose from
Cons
  • Refund
Loss
$10
Preferred solution
Deliver product or service ordered

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