Etsy Reviews

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Etsy has closed my account

Yeh etsy costumer service is terrible. They closed my account and havent even sent a reason why. I was suppose to get a message explaining why it was closed but there wasn't even that. I have sent them 5 messages and no reply. I'd just like to get my shop back open. If you can help please do.
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1 comment
#2096388

Please join the conversation on Facebook. Etsy does this to sellers all the time.

People are losing their businesses and livelihood. Find us on Facebook at Sellers Against Etsy group.

ID
#3078343 Review #3078343 is a subjective opinion of poster.
Location
Orlando, Florida

Terrible to get in to buy

I was trying to sign in. Sent me a code and their code does not work. None work. Most asinine experience I have had. I put my email in and their answer is that I already have an account. Of course, I do! Duh! I am having a customer service technical issue! How absurd!

User's recommendation: Never try to get customer service. Does not exist!

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ID
#3063539 Review #3063539 is a subjective opinion of poster.
Location
Stephenville, Texas

Cannot read code to change password!

Cannot read code to reset password Letters are too smakk I ordered and received Cupcake socks because I like the unique way the socks fit into the clear boxes. I ordered several pair but only received 4 boxes. Please!! I just want more plastic boxes to put Cake Socks in. Thank you. $$$$$$$ &$$&$$$!!&!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$&&$$$$$$$$$$$$$$$$$$$!!!!!!!!!!

User's recommendation: Don't. Forget your password.

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ID
#3057320 Review #3057320 is a subjective opinion of poster.
Location
Chicago, Illinois

Cant get help

I try to get someone on the phone and they kept redirecting me and then it hung up, I have a problem with my bank account I cannot change the account number and my money will be going to someone else if I cant get it corrected soon
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ID
#3049843 Review #3049843 is a subjective opinion of poster.
Location
Jacksonville, Florida

I received an email

I didn't receive an order I placed but talked to the vendor and we straightened it out . But why is you guys pissed?
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ID
#3037631 Review #3037631 is a subjective opinion of poster.
Location
Saginaw, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account is suspended

My account got suspended and im thinking it was because of inactivity , but i have been waiting for an emai back for weeks now and no one has emailed me back with a link to reopen my account ... this keeps happening without reason. this is the third time this has happened .

User's recommendation: I dont even know what to recommend.

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ID
#3033632 Review #3033632 is a subjective opinion of poster.
Location
Tacoma, Washington
Preferred solution
My account unsuspended
New Reviewer

Poor customer service - Not enough staff to assist sellers

Star rating system supports buyers and not sellers. Received a 1-star rating due to buyer upset that the mailman delivered the package to mailbox rather than front door. The package was delivered to the address given by the seller. No request to leave a door. Dropped my star rating significantly. Offered a full refund to buyer as Etsy wouldn't remove the rating with agreement she would remove. She agreed, but neither of us could remove. Etsy help center said contact Etsy only they can remove. 7 days later, still waiting for Etsy customer service to remove or unlock so buyer can change rating There is no protection for sellers, and customer service offers very little actual support to sellers.

User's recommendation: Great for buyers, terrible for sellers.

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ID
#3028896 Review #3028896 is a subjective opinion of poster.
Preferred solution
remove the 1 star per previous emails or unlock so buyer can edit and apply this correct to my November star rating as it is now November 1st
New Reviewer

Problem solving

I ordered the first time on Etsy, and a problem occurred when I placed the order, the wrong color was registered, when I received the order from the seller I saw I received the wrong color (30 items), so I contacted the seller and it turned out I had to pay shipping costs and custom for shipping back more then the value of the goods, I couldnt resolve the problem with the seller, I called Etsy customer service and they made the refund for me. Great customer support 100% Thank you Now I feel safe to try other sellers on Etsy

User's recommendation: Feel safe to order.

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ID
#2993877 Review #2993877 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

User unfriendly shopping

Update by user Oct 03, 2021

I want to give feedback to Etsy the company as a shopper.

Original review posted by user Oct 03, 2021
Please stop. When I shop please show me the description, dont make me have to click to open it. Is it none of my business, irrelevant or secret? Same with shipping info. And I do not care to see a long column of reviews from others about other products. The description and shipping should be there. But I am here today because I was just trying TRYING to view an item and a window popped up blocking the photos I was TRYING to view telling me to buy it or keep shopping, it wont last. Nor do I need the Hurry its in someone basket! What is wrong with you? Stop. I will not shop here w so much frustration. You dont want buyers. Too bad.

User's recommendation: Annoying websit with great items. Sellers must be frustrated like buyers are. Simplicity would be so refreshing.

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ID
#2932096 Review #2932096 is a subjective opinion of poster.
Pros
  • Good selection of products
Cons
  • Have been very deceitful
  • Too hard to contact
Preferred solution
I wanted to give feedback as a customer shopping.

Having trouble with Etsy payment

I haven't received my August payment yet which is around $334 I have made several calls and still following up. So far I have attended three different customer representatives and I had been told to follow up with them give them envoy I'd which was provided earlier but as per my bank they haven't received any payment . Every month I receive payments from etsy in the same bank with no issues. I am hoping my payment will be clear soon.
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ID
#2918035 Review #2918035 is a subjective opinion of poster.
Location
Sydney, New South Wales

Did not receive an item

Ordered opal lot quantity of 2 100 cts. Only received 1 n I believe shop did it on purpose thinking I wouldn't know. Messaged shop n they told me to order something else to receive my item or pay for shipping. Then they jus stop answering my messages when I told them no to both since it was their fault n I had bad experience when doing it B4. Etsy had to reimburse me n that made me happy considering how upset I was previously thinking I wouldAlwaysAlw out out money n product alwa

User's recommendation: Always weigh ur product and double check quantity.

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ID
#2899313 Review #2899313 is a subjective opinion of poster.
Location
Tacoma, Washington

Response to communication with Etsy about product delivery

I received one of two necklaces I ordered. I reached out to Etsy and they responded in a timely matter. I thought they were responsive and thoughtful. I will use Etsy again.
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ID
#2880800 Review #2880800 is a subjective opinion of poster.
Location
West Valley City, Utah

Got an email

Etsy held my money but was not stated why in any of the sections they had. I called to explain and they then further explained that it was because I updated my bank details they were very helpful and all is now sorted.

User's recommendation: 100% recommend.

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ID
#2875745 Review #2875745 is a subjective opinion of poster.
Location
Brentford, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong addy for order

I was ordering this shirt off the app etsy and then I put the wrong address for the order it was a carti shirt my address is 1381 fire Thorne dr and I put 1380 by accident
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ID
#2869738 Review #2869738 is a subjective opinion of poster.
Pros
  • Iddk
  • I like site
  • First time using those
Preferred solution
I want the order to be shipped to my house 1381 fire thorn dr

Communication

I need to be able to get in contact with the buyers that Im purchasing merchandise from I dont care about this incident that happened while back with this certain buyer thats been forgotten about but there hasnt been any problems with anyone I cant get in contact with my buyers if I cant get in contact with them I will not be ordering on Etsy anymore that simple

User's recommendation: It’s these little on the prejudice side watch yourself if you are a minority.

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ID
#2859366 Review #2859366 is a subjective opinion of poster.
Location
Sacramento, California

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