My seller did not deliver goods, but customer service handled the refund

Merchant was no longer with Etsy but Etsy handled refund efficiently and professionally. Etsy is great for customer service

User's recommendation: Check reviews of seller.

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ID
#3574886 Review #3574886 is a subjective opinion of poster.
Location
Ibiza Town, Balearic Islands

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Speak to A human

I can't get my issues resolved.i need to speak to a representative but the phone number I was given is no longer available
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ID
#3572016 Review #3572016 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Okey ferry good thank you my friends

Etsy - Okey ferry good thank you my friends
Etsy - Okey ferry good thank you my friends
Halo yang sangat kami hormati, mengapa toko saya ditunda beberapa hari setelah kami memiliki penjualan, kami juga telah menyelesaikan pengiriman toko kami, tidak ada masalah / kasus dengan pembeli, dan saya juga belum menerima pembayaran dari penjualan saya, p

User's recommendation: morning excuse me, I want to ask why my account was closed by etsy even I did not violate the rules of etsy, why etsy was too cruel to me, I am a widow and I have to support my child. Please explain to me why my account is closed.

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ID
#3565623 Review #3565623 is a subjective opinion of poster.
Location
Surabaya, East Java
New Reviewer

Never received item purchased

Made online purchase on 4/21/2022 but never received the item and today is 5/2/2022. Paid with debit ending 4753
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ID
#3536248 Review #3536248 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Asked

Havent received my order I have been waiting for my Virgin Mary support to be here between 20 and may 1

User's recommendation: Sure thinks ok.

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ID
#3533595 Review #3533595 is a subjective opinion of poster.
Location
Oakland, California
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need my tax information And I need my website off completely if I can't use your services

My website was shut down for whatever reason. If a customer report you your website dont last. I never had a conversation with them or compromise. Since it been off it still pop up on my email because my website have to be up for them to visit. I need this one off completely so it wont effect my other websites. If Im no longer a seller why use my information or pictures.

User's recommendation: Converse with sellers and guide them people have a life.

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ID
#3526727 Review #3526727 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$1000
Preferred solution
Learn my situation before you kick them off

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Love etsy

I wanted to track a package. I accidentally entered wrong email. Was trying to correct. Still got love for etsy though. I guess no notification on delivery. It's totally my bad. Order #245522**** My email is cstew1234@***.com

User's recommendation: Used for all your household needs.

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ID
#3523140 Review #3523140 is a subjective opinion of poster.
Location
Ruskin, Florida
Preferred solution
Deliver product or service ordered

I need to change shipping address

Im not pissed. I love Etsy. Website said u answer sooner by being pissed. The earrings r a gift I want to send to my mother but put my address in, not hers. Thx Jill

User's recommendation: Yes.

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ID
#3519982 Review #3519982 is a subjective opinion of poster.
Location
Miami, Florida

Deactivated account

My account is deactivated. You must activate again my account. Please resolve this immediately. I have big problem and nobody helps me
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ID
#3509714 Review #3509714 is a subjective opinion of poster.
Location
Pátrai, West Greece
New Reviewer

My message is disabled.

Sending messages is disabled, but I want to serve the client there are many problems for me and my buyers

User's recommendation: Etsy is very good plat.

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ID
#3508686 Review #3508686 is a subjective opinion of poster.
Location
Multan, Punjab Province
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order not delivered

I ordered a 62te valve body on April 17 and it was supposed to be delivered on April 20 but has not arrived. Order 244516****. Am very happy with the price but did not get it
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ID
#3505095 Review #3505095 is a subjective opinion of poster.
Location
Huntington Park, California
Pros
  • Great price
Cons
  • No response from company
Preferred solution
Deliver product or service ordered

Could use easier way to contact a live person

I purchased an item on 3/2/22. Started inquiring about it on 4/7. Sent messages and call request and no response. It was incredibly hard to try and get help with this issue. It would give me the steps on how to get help but they werent working. Finally I got a call back and am waiting on my refund. I really wanted the item but I didnt know how much longer Id be waiting. I waited too long as it was. The girl that helped me was super nice but it was just hard to get the girl to help

User's recommendation: I’m going to give Etsy one more chance so I’d recommend but if anything like this happens again I’ll shout from the rooftops not to give Etsy a chance.

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ID
#3497110 Review #3497110 is a subjective opinion of poster.
Location
Putney, Vermont

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trying to find my order

I order a Starbucks Mickey Mouse cold coffee Tumblr. And I was just wondering when I was going to getting it. I am dont sure where the order number or contract is I did not get any of that.
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ID
#3489588 Review #3489588 is a subjective opinion of poster.
Location
Punxsutawney, Pennsylvania
Loss
$26
Preferred solution
Deliver product or service ordered

Instant response and received my goods

I bought a pattern and it came as a printable pdf but couldnt access it, contacted the seller 3 times.

User's recommendation: Pissuedconsumer helped me.

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ID
#3482146 Review #3482146 is a subjective opinion of poster.
Location
Colchester, England

I want to return an item

Only issue is that Im still waiting on a return label!! I dont have a computer at home to print off the label that they emailed me so I asked them if they could just mail it to me and Im still waiting if its a 30 day policy my time is running out!! Other than that the wife loved the rug but the color just didnt fit her Decor.Happy Wife Happy Life!!!

User's recommendation: Check this place out for your rug purchases.

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ID
#3470300 Review #3470300 is a subjective opinion of poster.
Location
Cincinnati, Ohio

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