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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great response to download issue

5.0
Details
I am new to Etsy ordering. My very first order was to Efrosin Design Store for an SVG file. The purchase went through fine, however the download file was missing and Etsy was giving me all kinds of errors. I emailed Efrosin explaining the situation even though I believe this was an Etsy application error, not his. Efrosin emailed me back the next day with a way to download my purchase even though the problem was not his. Thank you Efrosin for your prompt response.
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ID
#2302163 Review #2302163 is a subjective opinion of poster.
Pros
  • Quick response and resolution to problem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t access in my account on Etsy @Benzsimpson@***.con

5.0
Details
How to fix this problem help me admin I have only one job and too long time my account is suspended not selling anything tell me how to easy way to fix this problem.

User's recommendation: Yeahhh of course.

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ID
#2288944 Review #2288944 is a subjective opinion of poster.
Product
Etsy Account

Account suspended

5.0
Details
I dont know what happened with my account
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ID
#2271000 Review #2271000 is a subjective opinion of poster.
Location
Wrexham, Wales
Product
Etsy Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice for order

4.8
Details
11-3-20 placed order and $ removed from from My bank. Today the same amount was removed again . And I ordered nothing new. Andrea Berglund
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ID
#2269389 Review #2269389 is a subjective opinion of poster.
Pros
  • Large site to bring in customers
  • Sellers are kind
  • Reasonable pricing of most products

Page was suspended

5.0
Details
My shop was suspended and I dont know why. I did everything and my site was still suspended. I was purchasing and uploading the items to my store and with out earning my page was suspended
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ID
#2260707 Review #2260707 is a subjective opinion of poster.
Service
Etsy Seller Program

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer check out our Blog article

NOT A PISSED OFF CUSTOMER

5.0
Details
I am writing because I placed an order. A week later, it was gone no longer in my messages on the Etsy site. I tried to contact Etsy and some how I was put into a pissed customer file. I am not pissed off customer. I just wanted to let you know that I was missing my order. Even the seller could not find my messages. I ordered a dog gate from LoNine Design. I received my gate. It is beautiful. I love it. Very very nice. Seller was very nice and got back to me quickly.
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ID
#2235203 Review #2235203 is a subjective opinion of poster.
Location
Williamsport, Pennsylvania
Product
Etsy Marketplace

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A problem to join customer service

5.0
Details
I was having a problem with m'y Etsy account and i didnt find a direct way to contact the customer service

User's recommendation: Via this application Etsy was conctacted and they reply to m'y message and i was si happy.

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ID
#2224926 Review #2224926 is a subjective opinion of poster.
Service
Etsy Customer Care

Item not delivered

5.0
Details
I exchanged a leather watch band. After returning the band to the seller, she promised I would receive the replacement within a certain time frame. It never was sent. I contacted seller about the delay and she promised I would receive the placement by a certain day. I did not receive it, so I filed a complaint. After further delay, I contacted PC. Soon thereafter, I received the replacement.

User's recommendation: If you have problems, look to PC for help.

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ID
#2221470 Review #2221470 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Etsy Marketplace

Suspended account

4.8
Details
My account got suspended for no apparent reason I sent an email for days ago havent gotten no reply cannot get a hold of anyone I need my account back running
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ID
#2219719 Review #2219719 is a subjective opinion of poster.
Product
Etsy Account
Preferred solution
Unblock my account

Etsy Products and Services Reviews

Product or Service Reviews
Shipping Service  2.0 185
Seller Program  1.8 38
Account  118
Marketplace  2.6 39
Gregdents Profile  2.0 1

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Latest Question

How can I get refund

Ordered on 13th Nov. Money taken on 16th Nov. Checked out as guest. - no password. No order no sent or acknowledged. Need to get refund !!!!

Etsy Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account has been deactivated

5.0
Details
Can I find out why my account has been deactivated Although I haven't done any Can you review my account, I have owned it since 2017
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ID
#2206624 Review #2206624 is a subjective opinion of poster.
Product
Etsy Profile
Cons
  • Etsy problem
Preferred solution
Apology

To cancel order

5.0
Details
I was trying to get someone to help me cancel my order. I finally realized how to contact the person that I bought the fabric from. She canceled it with no problem.

User's recommendation: She was great.

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ID
#2204594 Review #2204594 is a subjective opinion of poster.
Location
Huntington Beach, California
Service
Etsy Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Correct former bad review

5.0
Details
I had a problem with a purchase- delivered but my daughters Ring camera shows it was NOT left at her door- seller said nothing she could do and was so unconcerned and unhelpful I wrote a bad review about Etsy- but I contacted Etsy and they quickly and cheerfully refunded my money- GREAT customer service!!!

User's recommendation: Reach out to Etsy if seller not helpful.

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ID
#2199292 Review #2199292 is a subjective opinion of poster.
Location
Miami, Florida
Service
Etsy Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Package delivered but recipient never received

5.0
Details
Update by user Sep 30

Wrote Etsy Help center and they resolved problem, refunded full amount promptly- I am totally satisfied.

Original review posted by user Sep 29
Tracking says was delivered but was not placed in locking mailbox (it would have fit) Says was left at door (Ring camera shows not left at door) Seller says not her problem since was delivered. Inquiry filed w post office but no help there. This is not right- should have refund or replacement item delivered (preferable) Amazon guarantees you receive your purchase or a refund, Etsy should do the same. Thank you, Marcy
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Resolved
ID
#2198363 Review #2198363 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Company stood by their product
Preferred solution
Deliver product or service ordered

Wanted to delay delivery

4.8
Details
Delivery took place much earlier than expected. Don't hesotay to follow

User's recommendation: Don't hesitate to follow up queries.

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ID
#2149788 Review #2149788 is a subjective opinion of poster.
Location
London, England

Wanted to delay a delivery

4.6
Details
Delivery will happen quicker than expected, so the issue is resolved.
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ID
#2144787 Review #2144787 is a subjective opinion of poster.
Location
London, England
Service
Etsy Shipping Service