Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Showing 147 of 4784 reviews Clear filter
Filter review

A rude seller

I don't have any problem with Etsy.com it was just that shop. Just can't deal with a person like that she a damn liar. Then she wants to argue with me about her rating and comment. She has nasty attitude.....she a joke. She deleted our conversation that's why can show you nasty chick said she need cleanse her house.

User's recommendation: BEWARE AND BE CAREFUL of DEADWIFE.

View full review
ID
#3051172 Review #3051172 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I purchased a part for sewing machine

I received the part I ordered on Friday evening. I immediately contacted the seller to either exchange the part I need or issue a refund. I made a mistake on which part I need. I didnt hear back from the seller until Monday which is to be expected. The sellers suggested return the purchased part and order the correct one. The part is so small, the postage returning the part will be insignificant I was glad I was able to order the part for a 1972 sewing machine.
View full review
ID
#3027890 Review #3027890 is a subjective opinion of poster.
Location
Mineral, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order came broken

Update by user Oct 29, 2021

No resolution yet

Original review posted by user Oct 29, 2021
I ordered a special turtle from you for my Grandson n it came broken. Please replace it or refund me the $50.00 Thank you
View full review
ID
#3018446 Review #3018446 is a subjective opinion of poster.
Pros
  • Big selection
Loss
$50
Preferred solution
Full refund
I ordered a few items from an Etsy shop totaling $90.95 including the $15 I had to pay for the shipping. I received a tracking# saying my package was in route. Then the post office seemed to have lost the package because after 5 days the tracking stopped updating. I...
View full review
View full review
ID
#3013201 Review #3013201 is a subjective opinion of poster.
Location
Sebastian, Florida

Cancel order flexibility

The seller notified me this Halloween costume wouldnt arrive in time for Halloween due to shipping delays. Normally she doesnt do cancellations only returns after delivery. I didnt find her message giving me 3 hours to cancel until many hours later. She was still helpful, let me cancel and returned my $ to my card within an hour.

User's recommendation: Recommend.

View full review
ID
#3004582 Review #3004582 is a subjective opinion of poster.
Location
Portland, Oregon

Used this number to reach Etsy

This was perfect because I could not otherwise speak with a human. I never received my order. Seller didnt add shipping insurance and I could not get a refund. Etsy stands behind their sellers if they provider proof of shipment. USPS wont refund without insurance. I was pretty much SOL. WELL- using this number to contact Etsy worked! They reviewed my case and refunded me!

User's recommendation: Makes sure you have exhausted your options before calling.

View full review
ID
#2990880 Review #2990880 is a subjective opinion of poster.
Location
Sebastian, Florida

We need Phone # for live agent for “ sellers”

I tried several times to reach out to a live agent and never got through. The number that I used only a few weeks ago only now serves the buyers not the sellers such as myself. One of my deposits from Etsy was only $1.90, and I needed to know why
View full review
ID
#2990532 Review #2990532 is a subjective opinion of poster.
Location
Oroville, California
New Reviewer

Resolved: Changing password and username

Update by user Oct 19, 2021

They helped an old lady get into her account. Thsnks.

Original review posted by user Oct 19, 2021
I got them all put in I have to get the number from my old acct. it takes to long and when I get back it gone. Last number was 576403. My phone number or my new username work better. I am older and not exactly perfect on computer stuff.
View full review
Resolved
ID
#2988412 Review #2988412 is a subjective opinion of poster.
Preferred solution
Help me. I have a lot on my Etsy acct. and there is a few things I haven’t even gotten

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Activation of my account Azelimosaicpins

my customers want to buy products from me and they said my page is suspended this is a big problem for my customers now and you suspended my page for no reason please reactivate my account.
View full review
ID
#2977263 Review #2977263 is a subjective opinion of poster.
Location
Istanbul, Istanbul

My error. It was not Etsy who provided a cheap imitation product but Etsy life. The customer service people at Etsy helped me to discern the difference. I appreciate their kindness.

Etsy is a quality company and I will buy from them again. Their customer service people took the time to sort out the issues I had with a product. Not even one of their products. Very efficient and kind. Highly recommend them.

User's recommendation: Trust Etsy. Good people.

View full review
ID
#2971971 Review #2971971 is a subjective opinion of poster.
Location
Reading, Pennsylvania
New Reviewer

I changed phone number

I want to start selling Bracelets, clothes. And buy things on Etsy. I will start using for sure. My Granddaughter uses Etsy
View full review
ID
#2816434 Review #2816434 is a subjective opinion of poster.
Pros
  • Diversity of product
  • Easy access
  • Easy access to lots of goods
Preferred solution
Price reduction

My orders were out of stock never got information about my order and I belive

My order was out of stock and never was notified and I believe there was a Fraud bender had no reviews told me it was Sent had no tracking information and up to this day havent got anything from him paid 71$ and nothing so I called and Got my money back but I still order just male Sure that you see the reviews.

User's recommendation: Yes just look at reviews.

View full review
ID
#2781215 Review #2781215 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I purchased some shoes a month ago and item was never shipped

Etsy - I purchased some shoes a month ago and item was never shipped
I ordered the shoes on July 13 and Was supposed to receive them by no later than August 5. It is stating that my order has still never been shipped. I would very much like my refund.

User's recommendation: I Do not recommend to buy for them.

View full review
ID
#2780770 Review #2780770 is a subjective opinion of poster.
Loss
$139
Preferred solution
Full refund

Cant find my store

Jai and the young man she connected me to did an excellent job of resolving my issues. They went above and beyond to assist. It is so wonderful to have a company who still sees the value of having the ability to talk to a live person, and on the phone. Thanks so much Etsy for always being professional. A very satisfied customer, Debra Smith, Soverignfree etsy shop seller

User's recommendation: I would recommend them highly.

View full review
ID
#2777550 Review #2777550 is a subjective opinion of poster.
Location
Gastonia, North Carolina

Wrong primary email address on my account

I have to call Etsy to resolve this issue. I could not do it via the website. Customer Service was polite and able to help remove the account with the incorrect email address.

User's recommendation: Call.

View full review
ID
#2758803 Review #2758803 is a subjective opinion of poster.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article