Etsy
Reviews and Complaints
Reviews Chart
$310K
CLAIMED LOSSES
2K
TOTAL REVIEWS
150K
PAGE VIEWS
14
ISSUES RESOLVED
To return the product and receive a refund
This product doesnt work for me
ID
Pros
- See through mask
Cons
- Clogs up and then cannot see
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCall me
I want to know how come r u charging my partner he is in prison they dont want to give him the magazine i areally pay for it .
ID
Pros
- I feel taken advantage of
Cons
- No response from support
Loss
$20
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem is wrong size, has been washed, and no packing slip! Need to return and I want a refund!!!!don't
cannot get an answer from anyone when I call!!! User's recommendation: Don't shop this place!
ID
Product
Menards Coupon
Cons
- No response from seller
- Difficulty contacting customer service
- Will never use this site again
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hi. I have an escalated case with a vendor, Living Collective. Case # 998887****14 I paid for an item on 6-Nov-2020 and after saying it was shipped, later I was notified that the order has been cancelled for no reason and will I be refunded. Since then, I am yet to...
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ID
Cons
- Terrible customer support
- Response time
- I just want to talk to a knowledgeable etsy person
Loss
$477
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company is fraudulent. I gave this company all of my information that was required and they had the nerve to question me about that information that was confirmed. I pay them my money and I never got my product. I have given them several email messages and they...
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ID
Loss
$28
Preferred solution
Full refund
Fraud
The shop is no longer on Etsy, and the seller will not respond. I paid for the item but have not received it. This merchant is under investigation by the FBI.
1 comment
ID
Location
Ojai, California
I can’t put more listings
I was able to post 2 listings and when I wanted to post another one the program was asking about partner. I dont have a partner I am just a regular seller who wanted to sell vintage clothing. But I could not list my item because of that question that I could not do as if I am manufacturing clothing I am not.
User's recommendation: To have a phone number to be answer by a person.
ID
Location
Montreal, Quebec
My order is wrong
It would terrible it did not allow me to send the gift to my niece home nor did it allow me to add her name on to the utensils I was unable to call and speak to someone about the order it was a bad ordeal all around please send proved your communication and how to login much better thank you Gwen
User's recommendation: Provided 800 number to call the company personally.
ID
Location
Sherman, Texas
My debit card was debited twice for an order and I need a refund
Yes I reported the issue of wrong debit to their support team and nothing has been done about it
ID
Location
Accra, Greater Accra Region
Fraud
My bank card was used to buy something from your shop and after getting in touch with your company i have no response only your email looking for a review. Pat McCloskey
ID
Location
London, England
Issues with seller account
I do not see my product showing up on ETSY. Please help!
ID
Preferred solution
My seller account is not showing my product on the website.
When people buy from my shop the money isn't transferring into my bank account
When someone purchases something from my shop the money doesnt transfer to my bank account
ID
Location
Traverse City, Michigan
Loss
$30
Preferred solution
Figure out my banking
No response
Unfortunatelly noone communicated with me. I received a broken tureen by La Normandie Boutique due to mal packing but the seller refuges to refund the money. Maria Antonopoulou, Athens, Greece
ID
Location
Athens, Attica
Wrong acct
I put my etsy card in to receive my payments and it went to an old account. I don't see why my money was routed to my old bank account. That accout is closed.
ID
Loss
$50
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't know why accounts been suspended
Original review updated by user Nov 28
i went to checkout and found out my account was suspended, i have no idea why and they arent responding. very disappointed because i wanted to support small businesses this christmas :( (quick note ive only purchased from etsy a handful of times and made only positive reviews so idk why its been suspended) User's recommendation: make sure you send an email explaining why and how to resolve.
ID
Pros
- Small businesses
- Many sellers
Cons
- No explanations
- Hard to get a customer service rep
- No response
Preferred solution
please explain why my account was suspended and un-suspend it
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I know the feeling. I to got scammed by a different merchant.
Tried in many ways to retrieve money but failed. Luckily it was a only a loss of $53.00 dollars.
But that cured me from making purchases online without checking first. Stick with reputable companies.