Etsy Reviews and Complaints
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Etsy - How do you contact someone at this company !!!
i am desperately searching for a way to have alive chat, conversation, anything with this company. I have an order in the basked but have to know it will arrive on or before October 30, as it's a present for that day. The extra payment says between now and 31st - if its the 31st it will be no good Rachael
Review
Pros
- Good products
Cons
- Poor customer service
Reason of review
Poor customer service
Preferred solution
someone to answer my query
Etsy - Sucks
The stuff that she makes is awful! Really sucks and she is so HOMELY!
Review
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Etsy in Los Angeles, California - Cancel order
Cancel my order I no longer need the item
Review
Reason of review
Poor customer service
Preferred solution
Full refund
Etsy in Rome, Lazio - Attivare mio account
ho creato mio acunt con la email mr.kashan1980@yahoo.it mi chiedeva di allegare il documento ho allegato però ancora non risulta attivo mio account lascio il mio cell. 3393749147
Review
Etsy - Refund Please!!!
Your seller did not have the item I purchased and has not responded to any of my emails pertaining to my full refund. I have contacted the seller every day since the first time we communicated to no avail. I would like for someone to intervene on my behalf. I also do not like that there isn't a contact phone for customer service. Customer service is a lost art.
Review
Reason of review
Order processing issue
Loss
$26
Preferred solution
Full refund
Etsy in Lafayette, Colorado - Charged with no confirmation or delivery of product!
After using Apple Pay I got an error message but was still charged and now I can’t get a hold of Etsy. I will never buy anything from them again.
Review
Cons
- Poor seller tools and no phone number to the dispute team
- False adversizing
- Criminal mentality
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered
Tags
Etsy - One leather wrist bracelet missing
Order No 1517279649 was placed for one pair of leather wrist bracelets and DaLeeShop only sent me one piece so l like to know if you can guide me as to where to return this expensive single bracelet and get my money back or find out if they can replace the missing one
Review
Pros
- Some good products and sellers
Cons
- Not sent as adverticed
Reason of review
Not as described/ advertised
Loss
$5414
Preferred solution
Let the company propose a solution
Etsy in Fort Lauderdale, Florida - Email regarding refund I didn't issue- checking in regarding card
Nothing happened- I was directed to write an email. I just would like to talk o a person sometimes?! Like why have a number otherwise
Review
Reason of review
Poor customer service
Loss
$100
Preferred solution
A person to contact me regarding a spam email saying I refunded an account I don’t know $500 some odd dollars
Etsy - No confirmation on my order
Can’t locate my order info on my customized ear bud case.... thank you!
Review
Cons
- Customer service or delivery time
Etsy in Indianapolis, Indiana - I have questions
Please give me a call, I have questions
Review
Service
Etsy Customer Care
Reason of review
Poor customer service
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