Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No one even spoke to me.

Etsy - No one even spoke to me.
Etsy - No one even spoke to me.
Etsy - No one even spoke to me.
Etsy - No one even spoke to me.
Etsy - No one even spoke to me.
Etsy - No one even spoke to me.
Etsy closed the case on my order after it verified the item had been delivered. The bookshelf needed to be shipped to me, Toby Brooks in Portland, OR and instead Ashley in butt *** Utah singed for and received my bookshelf. This is *** up!

User's recommendation: Don’t shop Etsy, they won’t help you.

View full review
ID
#2988742 Review #2988742 is a subjective opinion of poster.
Loss
$149
Preferred solution
Full refund
New Reviewer

Resolved: Changing password and username

Update by user Oct 19, 2021

They helped an old lady get into her account. Thsnks.

Original review posted by user Oct 19, 2021
I got them all put in I have to get the number from my old acct. it takes to long and when I get back it gone. Last number was 576403. My phone number or my new username work better. I am older and not exactly perfect on computer stuff.
View full review
Resolved
ID
#2988412 Review #2988412 is a subjective opinion of poster.
Preferred solution
Help me. I have a lot on my Etsy acct. and there is a few things I haven’t even gotten

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Withdrawing my cash

Hi I have $459.58 in my account that won't deposit into my bank. It says i'm enrolled into Etsy payments but it's not working. When i go to update my bank details it doesn't ask my nationality, it asks me to enter my routing number, but as my bank is in England (Natwest) I don't have a router number. Please assist, I'll use Paypal if that's easier because at the moment i've no way of accessing my money.
View full review
ID
#2987946 Review #2987946 is a subjective opinion of poster.
Location
Islington, England
New Reviewer
When I placed the order, it was stated that the order would arrive between September 27 - 30. I continued with placing the order as I was ordering party favors for my daughters bridal shower that was being held on October 3, 2021. In reaching out to Etsy on September...
View full review
View full review
ID
#2986092 Review #2986092 is a subjective opinion of poster.
Pros
  • Unique products
Cons
  • Item satisfaction
Loss
$99
Preferred solution
Full refund

Bought item that I never received and when I contacted seller repeatedly was ignored

I paid over £80 for a item I never received and when I complained I was ignored . Being disabled and deaf and living alone I could not phone them but gave my email address for communication purposes. They refused to contact me. I paid by visa debbit card , The firm was blue blade arts selling on Etsy. I then got a message stating they never existed. Etsy never contacted me.

User's recommendation: Don't buy from blue blade on Etsy, nor Etsy.

View full review
ID
#2985795 Review #2985795 is a subjective opinion of poster.
Location
Guildford, England
New Reviewer

I returned a order and never got credit

Etsy take zero responsibility for things they sell. They defer all responsibility to their vendors who also take no responsibility for their products.

User's recommendation: Don’t buy from Etsy.

View full review
ID
#2984231 Review #2984231 is a subjective opinion of poster.
Loss
$187
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Order canceled

Etsy - Order canceled
Etsy - Order canceled
Update by user Oct 18, 2021

Company fixed the issue and I have been provided with apology.

Original review posted by user Oct 18, 2021
I recently bought a prop replica of Lokis mask from the movie The Mask. It was from seller opbitemark. He told me the order got canceled, but still have not received back my money.

User's recommendation: Do not buy from Tim opbitemark.

View full review
Resolved
ID
#2983618 Review #2983618 is a subjective opinion of poster.
Location
Decatur, Alabama
New Reviewer

510691****

Etsy - 510691****
The lego incarnations I paid for I asked at the time of purchase if my grandchild name & information be exactly like Emma except Khyrie 7th David & Busters I go to get invitations today and its Emma. I had emailed the owner last week I was told it takes 48 hours still no responds & I was charged for the wrong name, address & time. I live in CA not TX Please correct ASAP or refund money & I will go else where please asap
View full review
ID
#2983480 Review #2983480 is a subjective opinion of poster.
Location
Hayward, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation request ignored

I purchased a plant which cost £48 the advert implied it was coming from the RHS which had advertised the same plant at the Chelsea flower show this year. However, when the final total appeared it was costing me £98 because it was coming from Jamaica. I cancelled immediately as soon as I noticed the expenses. I contacted the seller, who told me he could not do anything until he had the order and would then charge me for any additional admin fees he incurred to do the cancellation. A few days ago the £98 was taken from my bank by ETSY and there has been no acknowledgement of my cancellation.

User's recommendation: Don't trust what you initially see on this site - there are hidden costs and it is not easy to cancel.

View full review
ID
#2983200 Review #2983200 is a subjective opinion of poster.
Pros
  • Will never use this site again
Cons
  • Being ripped off
  • Never see your cash again
Loss
$120
Preferred solution
Full refund

Money has been taken cancellation ignored

I purchased a plant that appeared to be coming from the UK but was in fact coming from Jamaica the result being it cost me double its actual price because of tax and delivery costs £98. I immediately cancelled the order within minutes of the transaction but £98 has now been taken from my bank account and no mention of any cancellation I am disgusted with this poor service and dont believe I will receive a refund or the plant .

User's recommendation: Don’t trust ETSY.

View full review
ID
#2983142 Review #2983142 is a subjective opinion of poster.
Location
Huthwaite, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment reserve

Good Afternoon there seems to be a paymernt reserve on my account for a while now and i want to know when will it go or will it even go? I understand the purpose of the reserve is to cover refunds or etsy fees, however nearly most of my profit is put into a payment reserve and this makes it hard for me to deal with overheads, in terms of postage and materials as i am selling and sending orders but not recieving the orders in due course for my business to run smoothly. Ever since i have been a etsy seller i have not had any refunds, can this payment reserve please be removed as its making me lose hope in selling on Etsy. Thank You.

User's recommendation: make sure youre selling on other platforms too, payment reserve will set your business back as a new seller.

View full review
ID
#2982755 Review #2982755 is a subjective opinion of poster.
Pros
  • Good platform
Cons
  • Payment reserve
Preferred solution
remove payment reserve
New Reviewer

Missing order

I called Yesterday and spoke with Nick. I am still missing a monogram M. He said it would be here by 9pm yesterday! I also ordered a bed, rain jacket, boots, and nothing has come in! I am Pissed:(

User's recommendation: Don’t order from Etsy!

View full review
ID
#2982675 Review #2982675 is a subjective opinion of poster.
Pros
  • I enjoy using your site
  • I feel taken advantage of
Cons
  • Never delivered or refunded
  • No resolution or way of communicating when issues
Preferred solution
Deliver product or service ordered

Outsourcing

My greetings I am Writing on behalf of ULUDORUK company, it is turkish firm located in Gaziantep with growing branches. We are working on constantly improving and making high quality and customized slippers and shoes. Maintaining the high quality we also try to offer our customers reasonable and convenient prices. Moreover we offer free shipping all over the continents . We would love to know if you are interested in knowing more about our goods . We thank you in advance for taking our offer into consideration
View full review
ID
#2981884 Review #2981884 is a subjective opinion of poster.
Location
Gaziantep, Gaziantep
New Reviewer

Suspended Account without notice

Just opened a new shop and its suspended without any reason or email to say why unbelievable etsy do not support sellers . Unable to contact Etsy support

User's recommendation: Would not recommend.

View full review
ID
#2981871 Review #2981871 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Too hard to get help
Cons
  • Scamming company
Loss
$10000
Preferred solution
Apology

About suspension

When I listed my item my account was suspend. After I sent form you asked .but still not resolved my problem
View full review
ID
#2981794 Review #2981794 is a subjective opinion of poster.
Location
Nugegoda, Western Province