So disappointed

I contacted two sellers who ande their add deceiving as if they were cadigans, but it was just a digital design. Requested a refund but no response from them. Could you please help?

User's recommendation: Don’t buy off etsy.

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#4637018 Review #4637018 is a subjective opinion of poster.
Location
Birmingham, England

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Verified Reviewer New Reviewer

Can't find my order

On February 14 I made my order, it never arrived, this is the one for my order#718-855****, they did not give me any notification and to date my order does not appear on etsy, which has already been charged to my credit card, I am very dissatisfied why not There is no person who can solve my situation, I'm just going from one side to the other on the page and I can't find any solution!!!
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#4636265 Review #4636265 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund
New Reviewer

I believe I have been scammed and it is almost impossible to contact a person at Etsy. I did contact the seller but it happy with the outcome. Please contact me this is ridiculous to get in touch with

Im being scammed I believe and never received my merchandise talked to the seller and wasnt satisfied with the otvome

User's recommendation: I would not recommend.

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#4636022 Review #4636022 is a subjective opinion of poster.
Loss
$67
Preferred solution
Full refund
New Reviewer

Resolved: Have not received item

Etsy - Have not received item
Etsy - Have not received item
Update by user Jun 01, 2023

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jun 01, 2023
My order number 288364****. I have not received the item even after three weeks of booking. I have done full payment. I don't know if I have been somehow deceived by Etsy company.

User's recommendation: Please be aware regarding the delivery time mentioned in the portal by Etsy.

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#4635587 Review #4635587 is a subjective opinion of poster.
Location
Kolkata, West Bengal

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Verified Reviewer New Reviewer

Cannot get refund

I sent for a duvet set from satluj store, when item arrived it was a completely different set to the one:ID:356676****. I went through all the steps, sent photos of item plus photo of order form stating the item that had been ordered. Received a reply saying they would check then heard nothing. I got in touch again and said they had received all the information they needed and it shouldnt be taking this long. Next message from them asking me if I would like to keep item. I replied saying if I had wanted this set I would have ordered it in the first place. I requested again for a refund, also a prepaid label or link because the mistake was made by them and I shouldnt be expected to pay for the shipping. Six days ago they said they were sending a return label with in 24hrs. I am still waiting. I have got in touch again asking why I have not got the promised label but have had no reply. The website is awful because there is no way to get in touch with your company to mediate for the customer, go to customer service and you get back on same page that I started with my refund request. Amazon and eBay ( also other companies)offer to get involved if there is a dispute. After all this hassle I will not be buying from you in the future. User's recommendation: Try reliable websites
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#4635573 Review #4635573 is a subjective opinion of poster.
Location
Ropley, Hampshire

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Verified Reviewer New Reviewer

My account is suspended without any reson

Etsy - My account is suspended without any reson
My account was suspended without any reason please solve it and give the reason why it hepne all products shoot is my bus some time the market people Mack chip replica and use same modal pick so please solve it my own products my models shoot please solve
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#4635428 Review #4635428 is a subjective opinion of poster.
Location
Kishangarh, Rajasthan

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Verified Reviewer New Reviewer

Various

1.0
THIS ISSUE IS NOT RESOLVED! WHY HAVEN'T THE FUNDS ARRIVED INTO MY ACCOUNT? WHY DO YOU KEEP CLOSING MY TICKETS WITHOUT RESOLUTION? WHY WON'T YOU CALL ME? WHY WON'T YOU PROVIDE ME WITH A NUMBER TO CONTACT YOU ON? WHY WON'T YOU PROVIDE EFFICIENT SUPPORT? My listings are Deactivated. They need to be Reactivated at your expense as they have had no exposure during the period I paid for.

User's recommendation: Use another site.

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#4635019 Review #4635019 is a subjective opinion of poster.
Location
Perth, Western Australia

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Verified Reviewer New Reviewer

My account is suspended without any reson

Etsy - My account is suspended without any reson
I'm wolshelr and I'm listing my product and suddenly my account was suspended I don't know whay it hepne please solve if any issues please tell me so I can take precautions for next time
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#4633809 Review #4633809 is a subjective opinion of poster.
Preferred solution
Account suspended

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Verified Reviewer New Reviewer

Resolved: My account is suspended without any reson

Etsy - My account is suspended without any reson
Update by user Jun 01, 2023

Suspended account.

Original review posted by user May 31, 2023
I'm listening my product and suddenly my account was suspended I don't know whay it's hepen please solve it's please inform fast reply and solve it fast
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#4633797 Review #4633797 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

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Verified Reviewer New Reviewer

Are use an incorrect email to set up my Etsy account

Are use epic incorrect email, but I set up my Etsy account. Im trying to change my email. But its only allowing me to log onto my Home bill. Which I do not have access to. Please call me at 602 999 ****.
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#4633388 Review #4633388 is a subjective opinion of poster.
Preferred solution
Real customer service

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Questioning a purchase

Need to know where a purchase is from on April 16 for $84.77. The number posted for customer service for Etsy isnt working
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#4633206 Review #4633206 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Saying my item has been delivered when it has not

4.0
They have given me advice just have to wait and see now what happens hopefully I will get my it item
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#4633024 Review #4633024 is a subjective opinion of poster.
Location
Chatham, Kent

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Verified Reviewer New Reviewer

Scam using your name

Good day. There is a scam going on in South Africa using your company name. They want people to pay them money under the false pretense of working on your phone to make money. I have kept all the messages, names and numbers. Kindly look into this and let me know if I can send the details on to you
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#4632387 Review #4632387 is a subjective opinion of poster.
Loss
$100
New Reviewer

Need to see if I can have my item size switched

I was never connected to a customer service person, I was simply given a form to fill out and sent to the seller.
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#4632137 Review #4632137 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Tried for months to order all I get is hmm something went wrong

Wondering was is going talked to someone last week they said theyd see what was going on still cant purchase
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#4631441 Review #4631441 is a subjective opinion of poster.
Location
Lincoln, Nebraska