Unclaimed
Etsy
Reviews and Complaints
970K
CLAIMED LOSSES
5.7K
TOTAL REVIEWS
300K
PAGE VIEWS
45
ISSUES RESOLVED
Etsy Reviews
New Reviewer
Undelivered purchase
Have not received order, please verify. The amount has been deducted from my account. Listed is the transaction
ID
Pros
- First order
Cons
- Sill waiting on order
Loss
$61
Preferred solution
Deliver product or service ordered
Delivery date confirmation
The email that I received said that my order should be delivered today. When I track my package it shows that it is still in Florida and not in route to where I live which is Wisconsin. So I have no idea when it will arrive. Frustrating. How will I know when its going to arrive?
ID
Location
Ashwaubenon, Wisconsin
Preferred solution
A delivery date for my order
Order never arrived
-I ordered 3 custom mugs off your website. I got an email that it would arrive on 1/12/2022. Nothing has come. Could you please check on my order. -Receipt and confirmation # 231817**** -I was going to upload the pictures with all the information but do not see a way to do so. Call me with any questions, just want the order to make it to me.
ID
Location
Sanford, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFake account
Someone opened a store using my name and email address. They are scamming people. I was supposed to receive a call back about it but have not. I would like to know if its been taken down. Etsys customer service sucks. Ill never use them again.
User's recommendation: Beware!
ID
Location
Bentonville, Arkansas
Service
Etsy Customer Care
Cons
- No one listens to me
- Can not resolve issues with their website
- Fraudulent
Preferred solution
Right now I would like this to work
Fake account
I would like to know if the issue was resolved. Someone from Etsy was supposed to get back to me but never did. Someone set up a fake store using my name and email address. They were charging credit cards without their authorization. Please let me know what was done.
User's recommendation: Be careful.
ID
Location
Bentonville, Arkansas
New Reviewer
Account suspended
I need to unsuspend my account please help It was suspended but said I had a $0 balance I'm so confused and need help
ID
Location
Bristol, New Hampshire
Lost order in transit
I have received no customer service I am wanting to go for out where my order is Order 229858**** from TheBsbyshibalnu purchased on 8th dec tracked to US Carriers 13th nothing since Shop says it has followed procedure and states contact Etsy No way to contact Etsy Speer from this Can you help Michael stead Steamik@***.com
ID
Location
San Jose, San Jose
New Reviewer
Trying to put my SS# in to in suspend my account for tax reasons
I need help getting my SS# put in for the new legal tax rules and my account wont let me. They stopped me from using my account. Help!!!
ID
Location
Fort Lauderdale, Florida
Preferred solution
Help
New Reviewer
Order not received
Order shipping not updated since 1/11. Item ordered on 12/30. Have emailed supplier and Etsy and have not received any response.
ID
Location
Westwood, New Jersey
Loss
$11
Preferred solution
Deliver product or service ordered
To find where my order is
I ordered a product on 8th dec 2021 from The Babyshibalu Order 229858**** It was shipped to US carrier on the 13th Dec but I have heard nothing since nor can I find any information about it I contacted the shop but they stated they have used the international carriers and should contact Etsy Unable to contact you guys Can you help ? Michael stead
ID
Location
Newbury, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I ordered these stones a while ago and had no idea how to contact etsy until now. I bought stone beads for my art business from a gemstone seller. I paid a lot of money for these stones and they sent me small ones at first, because their photos were bad and I couldnt...
View full review
ID
Pros
- All cons
Cons
- Keep giving me wrong amount of beads
Loss
$177
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI haven’t received my order, it’s 9 days late order was supposed to be
My order was supposed to be shipped January 1sts to January 10th today is January 19th that makes my order 9 days late. I do know that you have got ur money according to my BANK.
User's recommendation: I will tell you when I get my order.
ID
Location
Beaver Dam, Kentucky
Pros
- Take to long to deliver what i ordered
Cons
- Inability to contact customer support
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDidn't like color of phone case
Color was darker than shown online. It isn't a true coral. Order ,# 234155****...ordercsate 1/11/22...price $14.83
ID
Location
Reisterstown, Maryland
Preferred solution
Let the company propose a solution
New Reviewer
The seller I purchased from is unresponsive.
I contacted this seller twice telling them I didn't like the purse and it didn't suit my needs. I even specified why and was open to having one custom made with a few tweaks. They have not responded. I would like a refund!
User's recommendation: Do not use this seller! They will not respond to you! They will not give refunds!
ID
Location
Marietta, Georgia
New Reviewer
Locked out of account
I purchased an invitation this morning but needed to reset my password. It kept telling my email was invalid when it was clearly my valid email
ID
Location
Fort Lauderdale, Florida
Preferred solution
Access to my account and recent purchase
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