Etsy Reviews and Complaints
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I have placed and received several items from different vendors on the Etsy and have always received ordered received ordered item in a time manner. But I having an issue with Vendor
I ordered and paid for a pallet bar from Kevin Shaw of Cottontown TN, on 11/106/19. The Vendor name is listed as Old Wood Creations by KS. I have attempted to contact Mr. Shaw, but he has not responded to an e-mail message to advise me when the pallet bar I ordered will be shipped to me. My order number is 153429696.
Review
Cons
- No response from company
Reason of review
Poor customer service
Loss
$350
Preferred solution
Deliver product or service ordered
Tags
Account deactivated | Etsy review from Jackson, Mississippi
Account was deactivated with out warning after only having my account open 12 hours or less and there are millions of ppl salling replicas designer items but the signal certain accounts out and close your account down
Review
Product
Etsy Account
Account deactivated | Etsy review from Jackson, Mississippi
Account was deactivated with no prior notice no emails i was not given a chance to correct whatever problem that was wrong...this is a horrible platform to start a business on
Review
Product
Etsy Account
Pros
- One of a kind products
Cons
- Bullying
- Your customer service
Reason of review
Poor customer service
Preferred solution
Reactivate my account and follow chain of command
Tags
Shoes was not made right at all won’t my money back! | Etsy review
Can customer service call me 985-402-8631 I dont have long distance on my phone to meet out of state calls
Review
Be sure you fully understand when your item might arrive or ask for overnight or two day shipping | Etsy review
I ordered 2 1/2 weeks ago and haven't received my order. The tracking info states it's still in China. No one seems to know when I'll receive it. I'm going to contact my credit card company and report as a scam. NOT a happy camper right now.
Review
Service
Etsy Shipping Service
I did not receive my order | Etsy review from Macomb, Michigan
I placed an order on December 17 and I did not receive it .I have my credit card statement that say etsy.com Brooklyn New York charged me $14.62. for that order.
Review
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Find out how long an order will take before purchasing | Etsy review
I placed an order two weeks ago and still haven't received it. No one knows when I will and it's starting to feel like a scam.
Review
Service
Etsy Shipping Service
Pros
- Seem to have great products
Reason of review
Problem with delivery
Loss
$53
Preferred solution
Deliver product or service ordered
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware | Etsy review
Beware. I was offered a special fee to receive my plaid mohair blanket before xmas and guess what? There was no gift under the tree for the person I wanted the blanket for. I spent my money on that special fee and here I am, waiting still, for the blanket to arrive heaven only knows when. Thanks anyway. Good-bye ps. The vendor is LillieAnnes Closet, but it´s impossible to get in touch with this store....order number 1553015275 / transaction ID 1755701740 I paid $46.84 for USPS priority mail International
Review
Service
Etsy Shipping Service
Pros
- Variety and quality of products
- Variety of products
Cons
- Deliveries by sellers not always timely
Reason of review
Problem with delivery
Loss
$47
Preferred solution
Let the company propose a solution
Tags
Non delivery | Etsy review
My son ordered his trainers we still not had a delivery we tryed to phone we cant get through il like a respond please ASAP Thankyou
Review
Service
Etsy Shipping Service
Beware | Etsy review
I messaged shop mid November to guarantee if bought the item it would arrive by Christmas. The seller took money from account the day of purchase and now saying item will not be shipped until mid Jan. I have messaged numerous times and can’t open a case or contact customer service due to wait period after January 16th. Beyond upset not only wont have the gift I purchased they took the money out of account!!
1 comment
Review
Reason of review
Order processing issue
Loss
$49
Preferred solution
Full refund
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I had the same issue with Etsy - lack of human communication. Try this # - 1 844 659 3879.
I finally talked to a person who was able to help me. Now that my issue has been resolved, I will never deal with Etsy again.