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It is almost impossible to get support from Etsy as a buyer or seller. They give you choices but my questions or problems are never in the categories.

No phone support and you really have to dig for email or other support.

I don't want to ask the community because my questions are usually time sensitive. Shocked Sad

Product or Service Mentioned: Etsy Customer Care.

Reason of review: Poor customer service.

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Gianna V
#1632206

You're exactly right about options for problem solving. Mine are never on "their" list either & we all know if it's not on "their" list then it don't matter to them & your issue will go unresolved.

Etsy use to have awesome customer support, quick problem solving & caring support people but tap, tap, tap, send no response. Sad truly sad

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