Update by user Apr 22, 2015
Facebook post my comment was deleted from and they blocked my from commenting on their page https://www.facebook.com/Etsy/posts/10153232345369727
Original review posted by user Apr 22, 2015
Myself & my 2 daughters had individual etsy shops. None of our stuff are related or repeated. I sold Bath & body, my oldest sold high end handcrafted garments & my youngest sold adorable little miniature jewelry. We were all doing so well. My shop was opened for about 4 months & I reached 570 sales in so little time, perfect 5 stars great reviews & not 1 open case. Dec 12 2014 Etsy has suspended all of our shops. We have sent emails but have gotten no response.I have reached out on @etsyhelp on twitter. I was told I was going to be emailed back in a few days not 2 weeks past no response. I go back to twitter and got a message from Leslie a Etsy admin basically sending me the same message... I kept writing back to this twitter for several days and was completely IGNORED!
So I go to Facebook and write comment under a photo they have posted for a response... After a few messages they DELETED my comments! Unbelievable!
You cannot be a business owner or be successful with this site if all they do is close real handmade shops and keep the mass product shops up. The Etsy admins have the power over artisans that have a shop on the site. They promote about becoming entrepreneurs and building your own business . But how can any of us do that if there is no help? We spent a lot of time, money and dedication to our shops and for them to just go around and shut stores down for false reasons they will not take accountable for is just heart breaking. These Etsy Admins have the power to destroy or help build our future, our lives are based on there decisions to have us live our dream.
You can go to the office in brooklyn and the lady at the desk will lie to you and tell you they can't help you there when you SEE the admins walking in.
This reviewer shared experience about poor customer service and wants this business to "write back to us & put our shops back up!" as the author lost $4000. The author is overall dissatisfied with Etsy and uploaded picture s. The most disappointing about seller policy from Etsy was deleting comments so no ones sees Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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