My store on Etsy was suspended, with no explanation. No email was sent, and getting a reply to emails to support? Seemingly impossible.
I was selling greeting cards and prints. All designed by myself, all printed at home by myself. So what exactly is suspension worthy, I really don't know. And it seems they don't want me to know!
Phone support apparently exists, but no matter what issue you put in the support drop down lists - it never comes up with the option to speak to someone by phone. Just to email! I'm going round in never ending circles.
I had no idea Etsy where such a badly thought of company till this happened, and searched for solutions and came about all the bad reviews of the way they run their company.
Product or Service Mentioned: Etsy Account.
Reason of review: Poor customer service.