Have a shipping question | Etsy review from Houston, Texas

1.0
Details
Give me a service phone # to Call - please
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Review
#1427959 Review #1427959 is a subjective opinion of poster.
Service
Etsy Shipping Service

Short Review on October 05, 2016

5.0
Details
I want to get my baby girl name on her shirt
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Review
#931393 Review #931393 is a subjective opinion of poster.
1.0
Details
You should really consider screening your company's more thoroughly. Expressive Tees has awful customer service. There is no where on their web page to leave any feedback. The review I left on their Facebook page was removed. The shirt I purchased from them through...
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1 comment
Anonymous
#1224967

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order, your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message, if you don't have a response within 48 hours, your next step would be to open a case against that seller, regarding that order. You can do it in the same place. From there the seller will be forced to respond.

Also, if you purchased from them, you can leave them feedback through the "Your Purchases & Reviews" tab. Good luck!

Review
#927177 Review #927177 is a subjective opinion of poster.
Reason of review
Bad quality

Do not trust Etsy

I purchased an item as a Mother's Day gift - it was never received. I tried to work with the seller, the postal service and Etsy to find the item or to refund or re-send it. Nothing was done. The item was never found, and frankly, may never have been shipped as the postal service had no record of it. I was astonished at the lack of support, or consideration from this seller and from Etsy. I purchased a second item, also a Mother's Day gift, which was also 'lost' by a different seller. This seller eventually refunded my purchase, claiming the item had been sent back to her. My third purchase was also unpleasant, I was sent an article of clothing that was poorly constructed and when I tried to send it back, the seller refused to accept the return. After much discussion with a very rude seller, she too eventually refunded my purchase. In three purchases, I have had 3 terrible experiences. I will not make the mistake again. I hope this review will help others to avoid a similar fate.
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1 comment
Anonymous
#1182322

Back in June on the 21st I ordered a soy fragrance candle.

It is now July 7th and it is showing simply not shipped...

I have sent message after message to the seller without even an acknowledgement. I cannot find out what the issue might be.

There is ZERO customer protection by Etsy.

I may have lost money on this purchase but I know BETTER than evervto order through there again...I will stick to Amazon, where they arecreputable and make it right. SMH

Review
#869975 Review #869975 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue

Burgundy Marble Print Phone Case 5 Se Review

1.1
Details
Simple Review #1463957434 - Etsy review
I ordered I case 3 weeks ago & I still haven't got it !
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Review
#852534 Review #852534 is a subjective opinion of poster.
Reason of review
Problem with delivery

Etsy Seller Policy Review

1.3
Details
Do not buy from "FromAppalacia". The seller shipped late and then refused to correct her mistakes. Extremely rude and inappropriate seller.
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Review
#699388 Review #699388 is a subjective opinion of poster.
Reason of review
Poor customer service

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Mailing Address:
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
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