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Dear Etsy

Myself Rahul sarraf. I am an etsy seller.

My ID is ARASILVERUSA .

My id is suspended on13-jun-2021 . Michelle opened the case agent on me for not receiving a parcel. I sent the 1st parcel by an Indian post. India post not showing the tracking number then parcel missed.

After a few days I will send the parcel again with a private courier. the private courier showing parcels shipped on time at client location.

I didn't update the tracking number and the etsy team suspended my Id

I called the etsy team. She helped me to remove the case and update the tracking details on 20-jun-2021 and my case is closed.

I am new to etsy. I don't know how to work in etsy.

I have no cases and due payment.

For the last 25 days I have been trying to resolve my id.

Nobody can help me to unsuspend my id.

I don't get any rewards for my mail and calls.

it's my humble request to you as soon as possible to resolve my problem and unsuspend my id. My business is going down, please take action immediately.

Preferred solution: unsuspend my account on etsy .

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