This vendor Vinemaple US shipped a bamboo lamp base to: Pascal Bahri PASCAL-9413
40 Marshfield Rd.
Niatic CT 06357
The vendor did not get paid by Etsy.
Looking at the Order activity, 8/28 shows a refund to buyer, but the vendor (David Ballard) shipped the lamp base not knowing about the refund. Why was there a refund? The vendor did not get paid. Pascal-9413 received the lamp base and even posted a picture of the lamp on my shop site. How do we resolve this problem?
I have tried to find a way to communicate to Etsy on their website but it doesn't seem to be possible and therefore I am using this site to get the message to the finance department to settle this matter. If this does not work, would someone please give me an address or telephone number where I can contact someone? I would appreciate if someone would contact med at the information below.
Product or Service Mentioned: Etsy Customer Care.
Reason of review: Problems with payment.
Monetary Loss: $92.
Preferred solution: pay the amount due..